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Outage in Edmentum

Learn and Support Unavailable

Resolved Minor
August 12, 2025 - Started 8 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are experiencing an issue within Product Help that we are working with our vendor to resolve. Updates can also be tracked through our vendor's status page here: https://status.clickhelp.com/796569611
Components affected
Edmentum Support (Web and Phone)

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 08/12/2025 06:54PM

This incident has been resolved.

MONITORING 8 months ago - at 08/12/2025 06:16PM

Our vendor has remediated the issue and we are monitoring at this time.

INVESTIGATING 8 months ago - at 08/12/2025 06:08PM

We are experiencing an issue within Product Help that we are working with our vendor to resolve. Updates can also be tracked through our vendor's status page here: https://status.clickhelp.com/796569611

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