Outage in Edmentum
Exact Path and Courseware Learners Unable to Login
Resolved MajorIncident Report
Exact Path and Courseware are experiencing issues whereby Learners are unable to login to ELF.
Teams are investigating and working to restore normal service as quickly as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 09/25/2025 02:00PM
This incident has been resolved. However, if you or your students experience any ongoing issues, please contact us at 1-800-447-5286, support@edmentum.com, or via chat.
INVESTIGATING
3 months ago - at 09/25/2025 01:37PM
Exact Path and Courseware are experiencing issues whereby Learners are unable to login to ELF.
Teams are investigating and working to restore normal service as quickly as possible.
source IsDown
Service outage affecting user access
Reports started 20 minutes before official outage was reported
Users report inability to log in or progress beyond login, facing white screens and errors like '500 Internal Service'. Server issues likely cause.
Latest Edmentum outages
Exact Path + NWEA Integration Interruption - about 2 months ago
Exact Path and Courseware Login Issues - 3 months ago
Performance issues: Apex Courses and Tutorials - 5 months ago
Learn and Support Unavailable - 5 months ago
Performance issues: Courseware and Exact Path - 5 months ago
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