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Outage in Edmentum

Study Island Performance Issues

Resolved Major
April 23, 2026 - Started 3 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Study Island experienced loading issues that prevented users from accessing the platform for 2.7 hours. The root cause was identified and a fix was implemented to restore the platform to expected performance levels. The incident has been resolved with continued monitoring in place.

We are working to resolve issues loading the Study Island platform. The root cause has been identified and we are actively working to implement a fix.
Components affected
Edmentum Study Island

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 04/23/2026 02:53PM

This incident has been resolved. We will continue to the monitor Study Island's performance.

MONITORING 3 days ago - at 04/23/2026 02:29PM

A fix has been implemented, and we are seeing the platform return to expected performance levels. We will continue to monitor.

IDENTIFIED 3 days ago - at 04/23/2026 02:15PM

We are working to resolve issues loading the Study Island platform. The root cause has been identified and we are actively working to implement a fix.

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