Outage in Egnyte

Delayed email delivery in US-West Coast

Resolved Major
May 15, 2024 - Started 7 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating delayed email delivery in the US-West Coast region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Components affected
Egnyte Email
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/15/2024 05:40PM

This incident has been resolved.

MONITORING 7 months ago - at 05/15/2024 05:07PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 7 months ago - at 05/15/2024 05:00PM

Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

INVESTIGATING 7 months ago - at 05/15/2024 04:55PM

We are currently investigating delayed email delivery in the US-West Coast region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

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