Outage in Egnyte

Intermittent issues with Public APIs and Integrations in multiple regions

Resolved Minor
August 04, 2025 - Started 3 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating issues with Public APIs and Integrations in the European and US regions. Our team is actively working on a resolution, and we will provide an update in the next 60 minutes. We apologise for any disruption this may cause and appreciate your patience as we work to restore normal service.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/04/2025 10:44PM

This incident has been resolved.

MONITORING 3 months ago - at 08/04/2025 09:55PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 08/04/2025 07:38PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 08/04/2025 07:09PM

We are currently investigating issues with Public APIs and Integrations in the European and US regions. Our team is actively working on a resolution, and we will provide an update in the next 60 minutes. We apologise for any disruption this may cause and appreciate your patience as we work to restore normal service.

Latest Egnyte outages

Intermittent issues in European region - 3 days ago
Intermittent issues in all regions - Desktop App - 12 days ago
Intermittent issue in Office Online in US West Coast, US East Coast and European Region - about 1 month ago
Intermittent issues in US-West Coast - about 1 month ago
Intermittent issues in Egnyte Secure & Govern (US and European region) - about 2 months ago

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