Intermittent issue with the TFA provider in the China region

This incident has been resolved.

We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

As our team continues to work on the issue with our TFA provider, we'll share an update on the fix as soon as it's ready. If you need further assistance, don't hesitate to contact our Support team.

Our team continues working on the issue with the TFA provider. We'll share an update on the fix within the next 6 hours. If you need further assistance, don't hesitate to contact our Support team.

We are continually working with our TFA provider to resolve the SMS and Voice Call issues in China. In the meantime, please contact our Support team for available workarounds.

We are still continuing the investigation for SMS and calls not being received in the China region. We will provide an update on the fix within the next 6 hours.

We are still continuing investigation for SMS and calls not being received in the China region. We will provide an update on the fix within the next 6 hours.

Our team continues working on the issue with the TFA provider. We'll share an update on the fix within the next 6 hours. If you need further assistance, don't hesitate to contact our Support team.

As our team continues working with the TFA provider, we'll provide an update about the fix within the next 6 hours. Please contact our Support team if you need further assistance.

We continue to work on the fix for the identified issue. We will provide an update soon.

Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

We are continuing to investigate this issue.

We are currently experiencing an issue with our TFA provider. Some customers may experience issues with two-factor authentications from certain regions. Please contact our Support team if you need further assistance.