Outage in Egnyte

Intermittent issues in US-East Coast

Resolved Major
February 12, 2025 - Started 28 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating issues related to Microsoft Co-edit in the US-East Coast region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 02/12/2025 05:31PM

Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

MONITORING 28 days ago - at 02/12/2025 05:24PM

We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

IDENTIFIED 28 days ago - at 02/12/2025 05:00PM

Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

INVESTIGATING 28 days ago - at 02/12/2025 04:39PM

We continue to investigate the issue and will provide an update within the next 30 minutes.

INVESTIGATING 28 days ago - at 02/12/2025 04:12PM

We discovered additional issues related to Desktop App performance. Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

INVESTIGATING 28 days ago - at 02/12/2025 03:57PM

We are currently investigating issues related to Microsoft Co-edit in the US-East Coast region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

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