Outage in Egnyte

Intermittent issues with Microsoft Co-edit in multiple regions

Resolved Major
June 12, 2025 - Started 4 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating issues with Microsoft Co-Edit integration in the European and US regions. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Components affected
Egnyte Public APIs and Integrations

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 06/12/2025 04:58PM

This incident has been resolved.

MONITORING 4 months ago - at 06/12/2025 04:47PM

We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

IDENTIFIED 4 months ago - at 06/12/2025 04:37PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 months ago - at 06/12/2025 04:25PM

Our team is continuing to investigate the issue and gather information. We will provide an update on the situation within the next 30 minutes.

INVESTIGATING 4 months ago - at 06/12/2025 03:54PM

We are currently investigating issues with Microsoft Co-Edit integration in the European and US regions. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

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