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Outage in Egnyte

Intermittent issues in US-East region

Resolved Minor
January 21, 2026 - Started 4 days ago - Lasted 25 minutes
Official incident page

Incident Report

We are currently investigating issues in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Components affected
Egnyte Desktop App

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 01/21/2026 03:28PM

Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

IDENTIFIED 4 days ago - at 01/21/2026 03:20PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 days ago - at 01/21/2026 03:14PM

We are continuing to investigate this issue.

INVESTIGATING 4 days ago - at 01/21/2026 03:04PM

We are currently investigating issues in the US-East region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

source IsDown Possible Outage Indicated by User Reports Reports started 12 minutes before official outage was reported

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