Outage in Egnyte

Intermittent issues in WebUI and Desktop App (US-West region)

Resolved Minor

February 11, 2026 - Started about 9 hours ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating issues with our WebUI and Desktop App services in the US-West region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

Components affected

Egnyte Web UI Egnyte Desktop App

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Latest Updates ( sorted recent to last )

RESOLVED about 8 hours ago - at 02/11/2026 09:53PM

Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

MONITORING about 8 hours ago - at 02/11/2026 09:44PM

We have implemented a fix for the issue and are currently monitoring the results. If you are still experiencing any problems, please contact our support team.

IDENTIFIED about 8 hours ago - at 02/11/2026 09:40PM

Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

INVESTIGATING about 8 hours ago - at 02/11/2026 09:35PM

We continue to investigate the issue and will provide an update within the next 30 minutes.

INVESTIGATING about 9 hours ago - at 02/11/2026 08:55PM

We are continuing to investigate this issue.

INVESTIGATING about 9 hours ago - at 02/11/2026 08:34PM

source IsDown Possible Outage Indicated by User Reports Reports started 11 minutes before official outage was reported

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