Outage in Elastic Cloud

Elastic Cloud outage (us-east-1)

Resolved Major

June 09, 2023 - Started almost 3 years ago - Lasted about 11 hours
Official incident page

Incident Report

We are investigating issues connecting to Elastic Cloud us-east-1 region. Another update will be made in 15m or sooner when more information is known.

Components affected

Elastic Cloud Cloud console

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Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 06/10/2023 10:35AM

This incident has been resolved.

MONITORING almost 3 years ago - at 06/10/2023 12:41AM

us-east-1 connectivity fully restored. We will continue monitoring and close the incident if nothing new is discovered.

IDENTIFIED almost 3 years ago - at 06/10/2023 12:32AM

All proxies have been fixed and we're confirming connectivity is restored as expected.

IDENTIFIED almost 3 years ago - at 06/10/2023 12:14AM

The issue has been identified and a fix applied to a subset of proxies. Full rollout to all proxies is in progress.

INVESTIGATING almost 3 years ago - at 06/09/2023 11:42PM

We have confirmed a proxy outage for us-east-1 that impacts all communication to Elastic Cloud. A resolution is being worked on. Another update will be provided in 30m or sooner.

INVESTIGATING almost 3 years ago - at 06/09/2023 11:23PM

We are investigating issues connecting to Elastic Cloud us-east-1 region. Another update will be made in 15m or sooner when more information is known.

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