Outage in Elastic Cloud

GCP Maketplace deployment creation issues

Resolved Minor
April 11, 2024 - Started 8 months ago - Lasted 1 day
Official incident page

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Outage Details

We have detected issues that may be preventing deployment creations for some GCP marketplace customers. Our Engineers have identified the root cause and are working on a fix. The next update will be within the next hour.
Components affected
Elastic Cloud GCP Marketplace
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 04/12/2024 08:02PM

This issue has been resolved. All GCP Marketplace customers are once again able to restore deployments.

IDENTIFIED 8 months ago - at 04/12/2024 04:37PM

We have identified the fix for this issue and are currently validating it in a lower environment. The impact is limited to certain GCP Marketplace customers and their ability to restore deployments. The ability for these customers to create deployments is not affected.

We will provide further updates as we have them.

IDENTIFIED 8 months ago - at 04/12/2024 12:27PM

Our engineers are continuing to test the identified mitigation. We will provide further updates as they emerge.

IDENTIFIED 8 months ago - at 04/12/2024 04:20AM

Our engineers are are continuing to test the identified mitigation. We will provide further updates as they emerge.

IDENTIFIED 8 months ago - at 04/11/2024 08:49PM

Our engineering teams are continuing to test mitigations for the issue. We will provide updates as they emerge over the next hour.

INVESTIGATING 8 months ago - at 04/11/2024 05:06PM

We've identified a potential mitigation for customers and we're currently testing this solution. We will provide a update in the next hour.

IDENTIFIED 8 months ago - at 04/11/2024 03:51PM

We have detected issues that may be preventing deployment creations for some GCP marketplace customers. Our Engineers have identified the root cause and are working on a fix. The next update will be within the next hour.

INVESTIGATING 8 months ago - at 04/11/2024 02:49PM

We have detected issues that may be preventing deployment creations for some GCP marketplace customers. Our Engineers have identified the root cause and are working on a fix. The next update will be within the next hour.

IDENTIFIED 8 months ago - at 04/11/2024 01:55PM

We have detected issues that may be preventing deployment creations for some GCP marketplace customers. Our Engineers have identified the root cause and are working on a fix. The next update will be within the next hour.

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