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Outage in Elastic Cloud

Deployment creation failing in AWS EU West 1

Resolved Major
October 01, 2025 - Started 6 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are aware of an issue impacting the creation of Hosted deployments on the AWS EU West 1 region. Our engineering team has been engaged. We will post an additional status update in the next 60 minutes.
Components affected
Elastic Cloud APM connectivity: AWS eu-west-1

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/01/2025 10:51AM

We have completed our work to restore service to Hosted deployment creation in AWS EU West 1.

MONITORING 6 months ago - at 10/01/2025 10:33AM

The resolution has been deployed, and we are now monitoring deployment creation in AWS EU West 1 for Hosted deployments. We will post an update in one hour, or sooner if the status changes.

IDENTIFIED 6 months ago - at 10/01/2025 09:51AM

We have identified an issue for creating new Hosted deployments in AWS EU West 1. We are continuing our efforts in working this issue to a resolution state. We will post an update in one hour, or sooner if there is a change in status.

INVESTIGATING 6 months ago - at 10/01/2025 09:31AM

We are aware of an issue impacting the creation of Hosted deployments on the AWS EU West 1 region. Our engineering team has been engaged. We will post an additional status update in the next 60 minutes.

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