Outage in Elastic Cloud

Login to Hosted Deployments is failing

Resolved Major
September 30, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

We are aware of a potential service impact with Single Sign-On (SSO). Our team is currently investigating. Users cannot login to both Hosted deployments and Serverless projects. Our next update will be in one hour, or sooner if there is a change in status.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/30/2025 10:57AM

We have completed our work to restore service to Hosted deployments login and capacity planning.

MONITORING about 1 month ago - at 09/30/2025 10:30AM

The resolution has been deployed, and we are now monitoring Single Sign-On (SSO) and capacity planning to confirm full recovery for Hosted deployments. We will post an update in one hour, or sooner if the status changes.

IDENTIFIED about 1 month ago - at 09/30/2025 10:23AM

We have identified the cause of the service disruption affecting Single Sign-On (SSO) and capacity planning in Hosted deployments and are currently working on a resolution. Serverless projects are not impacted We will post an update in one hour, or sooner if there is a change in status.

INVESTIGATING about 1 month ago - at 09/30/2025 10:00AM

We are aware of a potential service impact with Single Sign-On (SSO). Our team is currently investigating. Users cannot login to both Hosted deployments and Serverless projects. Our next update will be in one hour, or sooner if there is a change in status.

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