A subset of Elastic Cloud customers experienced a roughly 2-hour outage affecting the Elastic Inference Service (EIS) in EMEA regions. The incident involved a failed initial remediation attempt, requiring further investigation before full restoration was achieved. Services were confirmed stable and fully restored by resolution.
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The incident impacting a subset of customers with EIS in EMEA regions has been resolved. Services have been fully restored and the team has confirmed stability.
The issue affecting a subset of customers with EIS in EMEA regions has been mitigated and the service have been restored.
We have identified continued impact for a subset of affected customers using EIS. Our team is investigating an issue with the previous remediation and is working to ensure all affected environments are fully restored.
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