Outage in Electric
Problems with one of our third-party upstream providers
Resolved Major
February 28, 2024 - Started almost 2 years ago
Official incident page
Official incident page
Incident Report
One of the third-party services that we rely on within Electric, Asset Panda , is currently experiencing problems. This may cause users not being able to see their stored devices within Turbine.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 02/28/2024 07:37PM
This incident has been resolved.
MONITORING
almost 2 years ago - at 02/28/2024 07:29PM
We are continuing to monitor for any further issues.
MONITORING
almost 2 years ago - at 02/28/2024 07:24PM
A fix has been implemented and deployed. Functionality has been restored. We're currently monitoring the issue into resolution.
IDENTIFIED
almost 2 years ago - at 02/28/2024 06:54PM
We have identified the issue, however the affected 3rd party service still faces issues, we're monitoring the situation and starting to remediate.
INVESTIGATING
almost 2 years ago - at 02/28/2024 02:26PM
One of the third-party services that we rely on within Electric, Asset Panda , is currently experiencing problems. This may cause users not being able to see their stored devices within Turbine.
Latest Electric outages
Degraded Performance of Certain Ancillary Systems - 3 months ago
Desktop App Login Errors - 6 months ago
MDM Service Degradation - 6 months ago
IT Hub Inaccessible - 11 months ago
High Error Rate w/AI Features - about 1 year ago
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