Outage in Elevio

CDN SSL issues

Resolved Minor
July 29, 2019 - Started over 5 years ago - Lasted over 2 years
Official incident page

Need to monitor Elevio outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Elevio, and never miss an outage again.
Start Free Trial

Outage Details

Our CDN provider is currently experiencing issues with our SSL certificate, we're aware of the issue and are working hard to get this resolved ASAP. This effects customers who have the Assistant loaded via Segment, or those still installing V3 (in which case, we recommend upgrading your installation script https://app.elev.io/installation)
Latest Updates ( sorted recent to last )
RESOLVED over 5 years ago - at 07/29/2019 06:08AM

This incident has been resolved.

INVESTIGATING over 5 years ago - at 07/29/2019 04:59AM

Our CDN provider is currently experiencing issues with our SSL certificate, we're aware of the issue and are working hard to get this resolved ASAP.
This effects customers who have the Assistant loaded via Segment, or those still installing V3 (in which case, we recommend upgrading your installation script https://app.elev.io/installation)

Latest Elevio outages

Scheduled maintenance - 6 months ago
Issue retrieving articles - over 3 years ago
Assistant outage - about 4 years ago
Service gradually being restored - about 4 years ago
Hosted KB offline - over 5 years ago

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime