Outage in Elevio

Hosted KB offline

Resolved Minor

July 02, 2019 - Started over 6 years ago - Lasted over 2 years
Official incident page

Incident Report

The hosted knowledge base service is currently experiencing issues, we're investigating and will aim to resolve this ASAP.

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Latest Updates ( sorted recent to last )

RESOLVED over 6 years ago - at 07/02/2019 04:20AM

After monitoring the KB servers for some time, we're confident the issue can be marked as resolved.

MONITORING over 6 years ago - at 07/02/2019 04:06AM

Hosted knowledge bases appear to be back online, we're currently monitoring the situation.

INVESTIGATING over 6 years ago - at 07/02/2019 04:04AM

The hosted knowledge base service is currently experiencing issues, we're investigating and will aim to resolve this ASAP.

Latest Elevio outages

Scheduled maintenance - over 1 year ago

Issue retrieving articles - over 4 years ago

Assistant outage - about 5 years ago

Service gradually being restored - about 5 years ago

CDN SSL issues - over 6 years ago

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