Outage in Elevio

Hosted KB offline

Resolved Minor
July 02, 2019 - Started almost 6 years ago - Lasted over 2 years
Official incident page

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Outage Details

The hosted knowledge base service is currently experiencing issues, we're investigating and will aim to resolve this ASAP.
Latest Updates ( sorted recent to last )
RESOLVED almost 6 years ago - at 07/02/2019 04:20AM

After monitoring the KB servers for some time, we're confident the issue can be marked as resolved.

MONITORING almost 6 years ago - at 07/02/2019 04:06AM

Hosted knowledge bases appear to be back online, we're currently monitoring the situation.

INVESTIGATING almost 6 years ago - at 07/02/2019 04:04AM

The hosted knowledge base service is currently experiencing issues, we're investigating and will aim to resolve this ASAP.

Latest Elevio outages

Scheduled maintenance - 10 months ago
Issue retrieving articles - over 3 years ago
Assistant outage - over 4 years ago
CDN SSL issues - almost 6 years ago

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