Outage in Elevio

KB API issues

Resolved Minor
May 06, 2018 - Started over 7 years ago - Lasted almost 4 years
Official incident page

Incident Report

We're currently experiencing an issue with the connection between the KB and its API, we're investigating and will update when resolved

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Latest Updates ( sorted recent to last )
RESOLVED over 7 years ago - at 05/07/2018 01:58AM

This incident has been resolved.

IDENTIFIED over 7 years ago - at 05/07/2018 01:55AM

We're currently experiencing an issue with the connection between the KB and its API, we're investigating and will update when resolved

Latest Elevio outages

Scheduled maintenance - over 1 year ago
Issue retrieving articles - about 4 years ago
Assistant outage - almost 5 years ago
Service gradually being restored - almost 5 years ago
CDN SSL issues - over 6 years ago

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