Outage in EMnify
OpenVPN issues in eu-west-1
Resolved MinorIncident Report
Dear emnify customers,
We are investigating OpenVPN issues in eu-west-1. We will update this page shortly.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 08/29/2023 07:19AM
This incident has been resolved.
MONITORING
about 2 years ago - at 08/28/2023 08:41AM
We have been investigating the root cause of these recurrent issues, and we believe we have identified it.
We have a applied a fix for now, that brought the service back to a functional state, and we will continue working to apply a permanent fix for these issues as soon as possible.
We appreciate your patience and we apologise for any inconvenience caused.
IDENTIFIED
about 2 years ago - at 08/28/2023 07:02AM
The issue has been identified, and we will spend more time analyzing and investigating the root cause.
Meanwhile a failover towards a second server has been forced and connections have been successfully created.
INVESTIGATING
about 2 years ago - at 08/28/2023 06:28AM
Dear emnify customers,
We are investigating OpenVPN issues in eu-west-1. We will update this page shortly.
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