Outage in EMnify
Service Degradation - Device Quota Management
Resolved MinorIncident Report
Summary AI Generated
EMnify experienced a one-hour service degradation affecting device quota management across its API and User Interface, during which customers were unable to view or modify quota settings. Existing quota configurations remained active throughout the incident, meaning connected devices were unaffected. The root cause was identified and a fix was applied, with the incident fully resolved after approximately one hour.
Dear emnify Customers,
We are currently investigating an issue affecting device quota management.
At this time, customers may be unable to view or modify device quota settings. Existing quota configurations remain in effect and continue to function as expected, with no impact on devices currently using those settings.
Our team is actively investigating the issue and working to restore full functionality. We will provide further updates as the investigation progresses.
Kind regards,
emnify Support Team
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 06/30/2026 06:42PM
Dear emnify Customers,
This incident has been resolved. In case you are still having issues, please reach out to our Support Team via our Help Center.
Kind regards,
emnify Support Team
MONITORING
20 days ago - at 06/30/2026 06:05PM
Dear emnify Customers,
We have identified the root cause of the issue and have successfully applied a fix. We have confirmed that device quota management is now functioning normally, and customers should once again be able to view and manage device quota settings.
Our team will continue to monitor the service closely to ensure ongoing stability.
Kind regards,
emnify Support Team
INVESTIGATING
20 days ago - at 06/30/2026 05:43PM
Dear emnify Customers,
We are currently investigating an issue affecting device quota management.
At this time, customers may be unable to view or modify device quota settings. Existing quota configurations remain in effect and continue to function as expected, with no impact on devices currently using those settings.
Our team is actively investigating the issue and working to restore full functionality. We will provide further updates as the investigation progresses.
Kind regards,
emnify Support Team
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