Outage in EMnify

Service Degradation - Vodafone UK

Resolved Minor
January 09, 2025 - Started about 1 month ago - Lasted about 4 hours
Official incident page

Need to monitor EMnify outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including EMnify, and never miss an outage again.
Start Free Trial

Outage Details

Dear emnify customers, We are investigating a service degradation with Vodafone UK and devices that attempt to connect to this network may experience issues. We will publish a new update shortly. Kind regards, emnify Support team
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/09/2025 07:46PM

Dear emnify customers,

We can conclude based on our metrics and tests that the issue with Vodafone has now been resolved.

In case you are still having issues, please open a new request to our Customer Support team.

Kind regards,
emnify Support team

MONITORING about 1 month ago - at 01/09/2025 06:53PM

We have now unblocked Vodafone UK since our tests are now yielding successful results. Though we can now see successful attachments to the network, we have yet to receive a confirmation from Vodafone that the issue is resolved.

We will closely monitor the situation and will continue to follow up with Vodafone to ensure service operability.

IDENTIFIED about 1 month ago - at 01/09/2025 03:49PM

To mitigate the problem, we temporarily blocked access to 2G and LTE for Vodafone UK, meanwhile we can confirm that other networks in the UK are working as expected.

We will publish a new update shortly.

Kind regards,
emnify Support team

INVESTIGATING about 1 month ago - at 01/09/2025 03:24PM

Dear emnify customers,

We are investigating a service degradation with Vodafone UK and devices that attempt to connect to this network may experience issues.

We will publish a new update shortly.

Kind regards,
emnify Support team

Latest EMnify outages

Delayed usage statistics - 24 days ago
Signaling connectivity issues - about 1 month ago

Be the first to know when EMnify and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3746 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook