EMnify experienced a 3.2-hour service degradation on the EE (UK) network affecting devices attempting to connect via Network Connectivity - Europe. Access to the EE (UK) network was temporarily blocked as a precautionary measure while the issue was investigated and resolved with the relevant parties. Service was restored and the incident fully resolved after monitoring confirmed stability.
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This incident has been resolved. If you continue to experience any issues, please contact our Customer Support team.
Service has been restored and access to the EE (UK) network has been re-enabled. We are continuing to monitor the situation closely to ensure service remains stable.
Thank you for your patience. We will provide further updates if necessary.
We have confirmed that the issue is isolated to EE (UK) and are engaging with the relevant parties to restore normal service.
As a precautionary measure, we have temporarily blocked access to the EE (UK) network to prevent devices from attaching while the issue persists.
We will provide another update as soon as more information becomes available.
Dear emnify customer,
We are currently investigating a service degradation in EE (UK). Devices that attempt to connect to this network may experience issues.
We will publish a new update shortly.
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