Outage in EMnify
Degraded Performance – Embedded Dashboards & Stats API
Resolved MinorIncident Report
Summary AI Generated
EMnify experienced degraded performance affecting embedded dashboards in the portal and the Stats API for approximately 8.6 hours. The root cause was traced to an issue with their infrastructure provider, who implemented a fix restoring both services to normal operation. The incident was fully resolved after a period of continued monitoring confirmed stability.
Dear emnify Customers,
We are currently investigating reports of degraded performance affecting the embedded dashboards in the portal and the Stats API. Our team is working to identify the root cause and will provide updates as more information becomes available.
Kind regards,
emnify Support Team
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Latest Updates ( sorted recent to last )
RESOLVED
30 days ago - at 06/21/2026 07:11AM
This incident has been resolved.
Please reach out to our Customer Support team via the help center if you continue to face issues.
MONITORING
30 days ago - at 06/21/2026 01:02AM
Our infrastructure provider has implemented a fix, and we confirm that both embedded dashboards and stats API are operational again.
We will continue to monitor closely.
IDENTIFIED
30 days ago - at 06/20/2026 10:50PM
We have identified that the degraded performance is caused by an issue with our infrastructure provider. We are working closely with them to restore normal service as quickly as possible and will provide further updates soon.
INVESTIGATING
30 days ago - at 06/20/2026 10:35PM
Dear emnify Customers,
We are currently investigating reports of degraded performance affecting the embedded dashboards in the portal and the Stats API. Our team is working to identify the root cause and will provide updates as more information becomes available.
Kind regards,
emnify Support Team
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