Outage in EmploymentHero

HR - Some customers may receive an error when accessing the HR platform.

Resolved Minor
November 07, 2024 - Started about 2 months ago - Lasted about 18 hours
Official incident page

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Outage Details

Our engineers are aware of reports of a small number of customers receiving an error when accessing the HR platform. Whilst we address the issue, impacted customers may access the platform using an alternate internet connection (for example their mobile hotspot) Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/07/2024 10:47PM

Our engineers have resolved this issue.

Thank you.

INVESTIGATING about 2 months ago - at 11/07/2024 04:33AM

Our engineers are aware of reports of a small number of customers receiving an error when accessing the HR platform.

Whilst we address the issue, impacted customers may access the platform using an alternate internet connection (for example their mobile hotspot)

Thank you for your patience.

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