Outage in Enable

Partial Trading Programs outage

Resolved Major
September 12, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

Some actions within the Trading Programs application are currently unavailable. We are aware of this, and are investigating with the highest priority.
Components affected
Enable Trading Programs US

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 09/12/2023 02:21PM

This incident has been resolved. The incident primarily affected the saving of program lines, and the running of reports, between approximately 09:20 and 10:19 (ET).

INVESTIGATING over 2 years ago - at 09/12/2023 01:49PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 09/12/2023 01:48PM

Some actions within the Trading Programs application are currently unavailable. We are aware of this, and are investigating with the highest priority.

Latest Enable outages

Claims calculations non-functional - 7 months ago
Trading Program PDF/Summary pages unavailable - over 1 year ago
US region SFTP unavailable - almost 2 years ago
Performance issue affecting UK customers - over 2 years ago
Trading Programs inaccessible - over 2 years ago

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