Outage in Enable

Trading Program PDF/Summary pages unavailable

Resolved Major
May 28, 2024 - Started over 1 year ago - Lasted 43 minutes
Official incident page

Incident Report

We are aware of an issue affecting Trading Program PDF generation. 'Summary' views of a Trading Programs are currently unavailable. We will provide updates here.
Components affected
Enable Trading Programs UK Enable Trading Programs US Enable Trading Programs EU

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/28/2024 09:00AM

We've now resolved this issue and PDFs will load as appropriate. We're continuing to put measures in place to prevent this from happening again.

INVESTIGATING over 1 year ago - at 05/28/2024 08:39AM

We are aware of an issue affecting Trading Program PDF generation. 'Summary' views of a Trading Programs are currently unavailable.

We will provide updates here.

Latest Enable outages

Claims calculations non-functional - 5 months ago
US region SFTP unavailable - over 1 year ago
Partial Trading Programs outage - about 2 years ago
Performance issue affecting UK customers - over 2 years ago
Trading Programs inaccessible - over 2 years ago

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