Outage in Enable
US region SFTP unavailable
Resolved MajorIncident Report
We are aware of an issue with SFTP access in the US Live environment. We are currently investigating.
Components affected
Enable Trading Programs USNeed to monitor Enable outages?
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 01/18/2024 09:07AM
We have identified that an issue occurred with our file transfer software at 9.45pm (UTC-5) on Wednesday 17th January.
As of 04.04am (UTC-5) on Thursday 18th January, we have now resolved the issue and restored SFTP access in the US Live environment.
We are currently investigating the impact this incident has had on imports that were sent during the period.
INVESTIGATING
almost 2 years ago - at 01/18/2024 08:45AM
We are aware of an issue with SFTP access in the US Live environment. We are currently investigating.
Latest Enable outages
Claims calculations non-functional - 8 months ago
Trading Program PDF/Summary pages unavailable - over 1 year ago
Partial Trading Programs outage - over 2 years ago
Performance issue affecting UK customers - over 2 years ago
Trading Programs inaccessible - over 2 years ago
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