Outage in Enable

US region SFTP unavailable

Resolved Major
January 18, 2024 - Started 11 months ago - Lasted 37 minutes
Official incident page

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Outage Details

We are aware of an issue with SFTP access in the US Live environment. We are currently investigating.
Components affected
Enable Trading Programs US
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 01/18/2024 09:07AM

We have identified that an issue occurred with our file transfer software at 9.45pm (UTC-5) on Wednesday 17th January.

As of 04.04am (UTC-5) on Thursday 18th January, we have now resolved the issue and restored SFTP access in the US Live environment.

We are currently investigating the impact this incident has had on imports that were sent during the period.

INVESTIGATING 11 months ago - at 01/18/2024 08:45AM

We are aware of an issue with SFTP access in the US Live environment. We are currently investigating.

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