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Envoy Outage History

Every past Envoy outage tracked by IsDown, with detection times, duration, and resolution details.

There were 192 Envoy outages since November 2017. The 31 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor May 11, 2026

May 2026: [05-11-2026] Dashboard experiencing intermittent loading issues

Detected May 11, 2026 1:35 PM EDT · Resolved May 11, 2026 2:05 PM EDT · Duration 30 minutes

The Envoy dashboard experienced intermittent loading issues and slow performance, causing users to face delays and difficulty accessing certain features. The incident affected the Envoy dashboard for 30 minutes before being resolved. The team investigated the root cause and implemented a fix to restore full functionality.

Major May 7, 2026

May 2026: Envoy products are experiencing an outage

Detected May 7, 2026 9:16 PM EDT · Resolved May 7, 2026 11:19 PM EDT · Duration about 2 hours

Envoy experienced a major outage affecting the dashboard, visitor registration, deliveries, and rooms functionality for 2.1 hours. The issue was identified and improvements were observed across all product functionality before full resolution. The incident was resolved after continued monitoring confirmed system stability.