Outage in Epicor
Kinetic - Americas
Resolved MinorIncident Report
Summary AI Generated
Epicor's Kinetic service experienced an incident that impacted a subset of customers in the Americas region for 9.4 hours. The service team identified the root cause and implemented a solution while closely monitoring the system. The incident was classified as minor and has been resolved.
We are currently investigating an incident that is impacting a subset of customers in your region. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. We will provide updates as we have them and appreciate your patience while we work to resolve the issue.
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Latest Updates ( sorted recent to last )
INFORMATIONAL
about 2 months ago - at 02/28/2026 09:40PM
We are currently investigating an incident that is impacting a subset of customers in your region. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. We will provide updates as we have them and appreciate your patience while we work to resolve the issue.
INFORMATIONAL
about 2 months ago - at 03/01/2026 01:21AM
We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to fix the problem.
INFORMATIONAL
about 2 months ago - at 03/01/2026 03:05AM
We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to fix the problem.
INFORMATIONAL
about 2 months ago - at 03/01/2026 04:19AM
We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to fix the problem.
INFORMATIONAL
about 2 months ago - at 03/01/2026 06:51AM
We have
identified the cause of the incident and are implementing a solution. We are
closely monitoring the situation to ensure the issue is fully resolved.
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