Epicor experienced a performance incident affecting a subset of Kinetic customers in the Americas region. The issue impacted the Kinetic platform and lasted approximately 1.7 hours. The incident was resolved after investigation and remediation efforts.
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We are currently investigating an incident that is impacting performance for a subset of customers in your region. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. We will provide updates as we have them and appreciate your patience while we work to resolve the issue.
We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to fix the problem.
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