Epicor experienced a printing issue that affected a subset of Kinetic customers in the Americas region. The incident impacted the Kinetic platform and was classified as minor severity. The issue was resolved after 38 minutes of investigation and remediation work.
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We are currently investigating an incident that is impacting a subset of customers in your region. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. We will provide updates as we have them, and appreciate your patience while we work to resolve the issue.
We have identified a printing issue for a subset of customers. We are currently working in order to restore the service.
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