Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Epicor

Kinetic - Americas

Resolved Minor
March 20, 2026 - Started 26 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

An SQL cluster in the Epicor Kinetic Americas region experienced computational power pressure, causing severe performance degradation for connected systems and impacting a subset of customers. The incident lasted 1.1 hours before the cause was identified and a solution was implemented. The service team monitored the resolution to ensure the issue was fully resolved.

We are currently investigating an incident that is impacting a subset of customers in your region. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. We will provide updates as we have them, and appreciate your patience while we work to resolve the issue.

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial
  • No credit card
  • 14-day trial
  • 2-minute setup
IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
INFORMATIONAL 26 days ago - at 03/20/2026 04:54PM

We are currently investigating an incident that is impacting a subset of customers in your region. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. We will provide updates as we have them, and appreciate your patience while we work to resolve the issue.

INFORMATIONAL 26 days ago - at 03/20/2026 05:01PM

One of the SQL clusters in the region is experiencing pressure on computational power. As a consequence, systems connected to this SQL cluster might experience severe performance degradation.We are already working to bring the situation back to normal.

INFORMATIONAL 26 days ago - at 03/20/2026 05:50PM

We have identified the cause of the incident and are implementing a solution. We are closely monitoring the situation to ensure the issue is fully resolved.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook