Outage in Epicor
Kinetic - Americas
Resolved MinorIncident Report
Summary AI Generated
A cluster in Epicor's Kinetic - Americas service became unstable following weekend patching activities, causing service disruptions for a subset of customers in the region. Users reported that Kinetic - Americas was down during the incident. The issue was resolved through forced reconciliation and gradual restoration of affected pods over 1.5 hours.
We are currently working on an incident impacting a subset of customers in your region.One of the clusters became unstable after the patching activity happened over the weekend, and it has been necessary to force a reconciliation.We are actively working on the deployment of the solution.We are closely monitoring the situation to ensure the issue is fully resolved.
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Latest Updates ( sorted recent to last )
INFORMATIONAL
2 days ago - at 03/24/2026 01:30PM
We are currently working on an incident impacting a subset of customers in your region.One of the clusters became unstable after the patching activity happened over the weekend, and it has been necessary to force a reconciliation.We are actively working on the deployment of the solution.We are closely monitoring the situation to ensure the issue is fully resolved.
INFORMATIONAL
2 days ago - at 03/24/2026 03:04PM
Service restoration is currently in progress. 75% of pods in the affected cluster have been fully restored. We are closely monitoring the situation to ensure the issue is fully resolved.
INFORMATIONAL
2 days ago - at 03/24/2026 03:18PM
Service restoration is currently in progress. 82% of pods in the affected cluster have been fully restored.We are closely monitoring the situation to ensure the issue is fully resolved.
INFORMATIONAL
2 days ago - at 03/24/2026 03:41PM
Service restoration is currently in progress. 92% of pods in the affected cluster have been fully restored. We are closely monitoring the situation to ensure the issue is fully resolved. The next update would be at full restoration.
Latest Epicor outages
TDX VAN - Americas - about 2 hours ago
Eagle – North Central - about 23 hours ago
Kinetic - Americas - 6 days ago
TDX VAN - AMER - 9 days ago
TDX VAN - AMER - 14 days ago
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