Outage in Epicor
Kinetic - G - Americas
Resolved MinorIncident Report
Summary AI Generated
A subset of Epicor Kinetic customers in the Americas region experienced issues accessing the read-only database replica, specifically affecting direct SQL read-only connections while standard user access and Kinetic API integrations remained functional. The issue was identified and remediation began within approximately 1 hour and 12 minutes, but the full resolution process extended over 26.6 hours. The incident was classified as minor due to the limited scope affecting only read-only database access rather than core system functionality.
A subset of customers is currently experiencing issues accessing the read‑only replica. Standard user access and integrations using the Kinetic API are not impacted. Only direct SQL read‑only connections are affected.
Trusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
INFORMATIONAL
11 days ago - at 04/24/2026 06:49PM
A subset of customers is currently experiencing issues accessing the read‑only replica. Standard user access and integrations using the Kinetic API are not impacted. Only direct SQL read‑only connections are affected.
INFORMATIONAL
11 days ago - at 04/24/2026 08:01PM
We have identified the issue and remediation is now in progress.
INFORMATIONAL
11 days ago - at 04/24/2026 11:41PM
The remediation is still in progress. We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to fix the problem.
INFORMATIONAL
11 days ago - at 04/25/2026 05:06AM
The remediation for this issue is still in progress. We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to fix the problem.
INFORMATIONAL
11 days ago - at 04/25/2026 08:33AM
The remediation for this issue is still in progress. We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to fix the problem.
Latest Epicor outages
Epicor Senior Living - G - Australia - Service Issue - about 3 hours ago
Propello Customer Support Hotline - 3 days ago
Eagle Customer Support Hotline - 3 days ago
Service Issue - 3 days ago
BisTrack Service Issue - 3 days ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
