Outage in Equinix

Power Issue (Metro Connect, Equinix Fabric, Equinix Internet Access / Equinix Connect, Internet Exchange, Network Edge)

Resolved Minor
November 08, 2023 - Started about 1 year ago - Lasted about 24 hours
Official incident page

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Outage Details

Power Outage in the FR7 IBX.
Incident Number: INC0019446
[Metro Connect - EMEA (FR); Equinix Fabric - EMEA (FR); Equinix Internet Access / Equinix Connect - EMEA (FR); Internet Exchange - EMEA (FR); Network Edge - EMEA (FR)]
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/09/2023 02:54PM

Equinix SMC Engineer noticed a lot of power alarms coming from multiple devices from the FR7 IBX at 13:55 UTC. SMC Team involved the FR7 IBX Team and received information that the issue was caused by a power outage which they reported under Incident INC0019434. All alarms were cleared at 15:04 UTC once the IBX Team moved the power circuits to a different feed. SMC Team will monitor closely all devices in the FR7 IBX for the next few hours. There was a loss of power redundancy for Equinix's environment. .
Incident Number: INC0019446[Metro Connect - EMEA (FR); Equinix Fabric - EMEA (FR); Equinix Internet Access / Equinix Connect - EMEA (FR); Internet Exchange - EMEA (FR); Network Edge - EMEA (FR)]

IDENTIFIED about 1 year ago - at 11/09/2023 01:01AM

Equinix SMC Engineer noticed a lot of power alarms coming from multiple devices from the FR7 IBX at 13:55 UTC. SMC Team involved the FR7 IBX Team and received information that the issue was caused by a power outage which they reported under Incident INC0019434. All alarms were cleared at 15:04 UTC once the IBX Team moved the power circuits to a different feed. SMC Team will monitor closely all devices in the FR7 IBX for the next few hours. There was a loss of power redundancy for Equinix's environment. .
Incident Number: INC0019446[Network Edge - EMEA (FR); Metro Connect - EMEA (FR); Equinix Fabric - EMEA (FR); Equinix Internet Access / Equinix Connect - EMEA (FR); Internet Exchange - EMEA (FR)]

IDENTIFIED about 1 year ago - at 11/08/2023 08:57PM

Equinix SMC Engineer noticed a lot of power alarms coming from multiple devices from the FR7 IBX at 13:55 UTC. SMC Team involved the FR7 IBX Team and received information that the issue was caused by a power outage which they reported under Incident INC0019434. All alarms were cleared at 15:04 UTC once the IBX Team moved the power circuits to a different feed. SMC Team will monitor closely all devices in the FR7 IBX for the next few hours. There was a loss of power redundancy for Equinix's environment. .
Incident Number: INC0019446[Equinix Fabric - EMEA (FR); Equinix Internet Access / Equinix Connect - EMEA (FR); Internet Exchange - EMEA (FR); Network Edge - EMEA (FR); Metro Connect - EMEA (FR)]

IDENTIFIED about 1 year ago - at 11/08/2023 08:44PM

Equinix SMC Engineer noticed a lot of power alarms coming from multiple devices from the FR7 IBX at 13:55 UTC. SMC Team involved the FR7 IBX Team and received information that the issue was caused by a power outage which they reported under Incident INC0019434. All alarms were cleared at 15:04 UTC once the IBX Team moved the power circuits to a different feed. SMC Team will monitor closely all devices in the FR7 IBX for the next few hours. There was a loss of power redundancy for Equinix's environment. .
Incident Number: INC0019446[Equinix Internet Access / Equinix Connect - EMEA (FR); Internet Exchange - EMEA (FR); Network Edge - EMEA (FR); Metro Connect - EMEA (FR); Equinix Fabric - EMEA (FR)]

IDENTIFIED about 1 year ago - at 11/08/2023 05:59PM

Equinix SMC Engineer noticed a lot of power alarms coming from multiple devices from the FR7 IBX at 13:55 UTC. SMC Team involved the FR7 IBX Team and received information that the issue was caused by a power outage which they reported under Incident INC0019434. All alarms were cleared at 15:04 UTC once the IBX Team moved the power circuits to a different feed. SMC Team will monitor closely all devices in the FR7 IBX for the next few hours. There was a loss of power redundancy for Equinix's environment. .
Incident Number: INC0019446[Metro Connect - EMEA (FR); Equinix Fabric - EMEA (FR); Equinix Internet Access / Equinix Connect - EMEA (FR); Internet Exchange - EMEA (FR); Network Edge - EMEA (FR)]

IDENTIFIED about 1 year ago - at 11/08/2023 05:02PM

Equinix SMC Engineer noticed a lot of power alarms coming from multiple devices from the FR7 IBX at 13:55 UTC. SMC Team involved the FR7 IBX Team and received information that the issue was caused by a power outage which they reported under Incident INC0019434. All alarms were cleared at 15:04 UTC once the IBX Team moved the power circuits to a different feed. SMC Team will monitor closely all devices in the FR7 IBX for the next few hours. There was a loss of power redundancy for Equinix's environment. .
Incident Number: INC0019446[Network Edge - EMEA (FR); Metro Connect - EMEA (FR); Equinix Fabric - EMEA (FR); Equinix Internet Access / Equinix Connect - EMEA (FR); Internet Exchange - EMEA (FR)]

IDENTIFIED about 1 year ago - at 11/08/2023 04:47PM

Equinix SMC Engineer noticed a lot of power alarms coming from multiple devices from the FR7 IBX at 13:55 UTC. SMC Team involved the FR7 IBX Team and received information that the issue was caused by a power outage which they reported under Incident INC0019434. All alarms were cleared at 15:04 UTC once the IBX Team moved the power circuits to a different feed. SMC Team will monitor closely all devices in the FR7 IBX for the next few hours. There was a loss of power redundancy for Equinix's environment. .
Incident Number: INC0019446[Equinix Fabric - EMEA (FR); Equinix Internet Access / Equinix Connect - EMEA (FR); Internet Exchange - EMEA (FR); Network Edge - EMEA (FR); Metro Connect - EMEA (FR)]

IDENTIFIED about 1 year ago - at 11/08/2023 04:41PM

Equinix SMC Engineer noticed a lot of power alarms coming from multiple devices from the FR7 IBX at 13:55 UTC. SMC Team involved the FR7 IBX Team and received information that the issue was caused by a power outage which they reported under Incident INC0019434. All alarms were cleared at 15:04 UTC once the IBX Team moved the power circuits to a different feed. SMC Team will monitor closely all devices in the FR7 IBX for the next few hours. There was a loss of power redundancy for Equinix's environment. .
Incident Number: INC0019446[Metro Connect - EMEA (FR); Equinix Fabric - EMEA (FR); Equinix Internet Access / Equinix Connect - EMEA (FR); Internet Exchange - EMEA (FR); Network Edge - EMEA (FR)]

IDENTIFIED about 1 year ago - at 11/08/2023 03:37PM

Equinix SMC Engineer noticed a lot of power alarms coming from multiple devices from the FR7 IBX at 13:55 UTC. SMC Team involved the FR7 IBX Team and received information that the issue was caused by a power outage which they reported under Incident INC0019434. All alarms were cleared at 15:04 UTC once the IBX Team moved the power circuits to a different feed. SMC Team will monitor closely all devices in the FR7 IBX for the next few hours. There was a loss of power redundancy for Equinix's environment. .
Incident Number: INC0019446[Equinix Fabric - EMEA (FR); Equinix Internet Access / Equinix Connect - EMEA (FR); Internet Exchange - EMEA (FR); Network Edge - EMEA (FR); Metro Connect - EMEA (FR)]

IDENTIFIED about 1 year ago - at 11/08/2023 03:30PM

The issue has been identified and a fix is being implemented.
Incident Number: INC0019446[Equinix Internet Access / Equinix Connect - EMEA (FR); Internet Exchange - EMEA (FR); Network Edge - EMEA (FR); Metro Connect - EMEA (FR); Equinix Fabric - EMEA (FR)]

IDENTIFIED about 1 year ago - at 11/08/2023 03:24PM

The issue has been identified and a fix is being implemented.
Incident Number: INC0019446[Equinix Fabric - EMEA (FR); Equinix Internet Access / Equinix Connect - EMEA (FR); Internet Exchange - EMEA (FR); Network Edge - EMEA (FR); Metro Connect - EMEA (FR)]

IDENTIFIED about 1 year ago - at 11/08/2023 03:16PM

Power Outage in the FR7 IBX.
Incident Number: INC0019446[Metro Connect - EMEA (FR); Equinix Fabric - EMEA (FR); Equinix Internet Access / Equinix Connect - EMEA (FR); Internet Exchange - EMEA (FR); Network Edge - EMEA (FR)]

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