Outage in Equinix
Network Component Issue (Metro Connect)
Resolved Major
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Outage Details
Components affected
Equinix DA - DallasLatest Updates ( sorted recent to last )
We want to inform you that the recent network disruption impacting your service was due to a splicer from our Dark Fiber provider who was working on a splice case. Unfortunately, this led to an unintended disturbance to the circuit. They have been actively working on resolving the issue since yesterday and are continuing their efforts today. We will provide a final notification once the work is completed. Thank you for your understanding.
Incident Number: INC0079817[Metro Connect - DA]
We want to inform you that the recent network disruption impacting your service was due to a splicer from our Dark Fiber provider who was working on a splice case. Unfortunately, this led to an unintended disturbance to the circuit. They have been actively working on resolving the issue since yesterday and are continuing their efforts today. We will provide a final notification once the work is completed. Thank you for your understanding.
Incident Number: INC0079817[Metro Connect - DA]
Dear Equinix Customer,
We have a fiber disturbance in Dallas Metro. Equinix Engineers are currently investigating the issue. We will provide more details shortly.
Incident Number: INC0079817[Metro Connect - DA]
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