Outage in Equinix

Network Component Issue (Metro Connect)

Resolved Major
March 26, 2025 - Started about 2 months ago - Lasted about 8 hours
Official incident page

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Outage Details

Dear Equinix Customer, Equinix Engineer noticed a device restart event on one of their network equipments. Equinix Engineers are currently investigating the issue. We will provide more details shortly.
Incident Number: INC0079699
[Metro Connect - IL]
Components affected
Equinix IL - Istanbul
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/27/2025 07:57AM

Dear Customers,
The device has now been stable for over 2 hours at this time. Equinix Engineers have engaged the equipment vendor to determine the root cause of the event.
Incident Number: INC0079699[Metro Connect - IL]

IDENTIFIED about 2 months ago - at 03/27/2025 01:12AM

Dear Customers,
The device has now been stable for over 2 hours at this time. Equinix Engineers have engaged the equipment vendor to determine the root cause of the event.
Incident Number: INC0079699[Metro Connect - IL]

IDENTIFIED about 2 months ago - at 03/27/2025 01:09AM

Dear Customers,
The device has now been stable for over 2 hours at this time. Equinix Engineers have engaged the equipment vendor to determine the root cause of the event.
Incident Number: INC0079699[Metro Connect - IL]

IDENTIFIED about 2 months ago - at 03/26/2025 11:37PM

Dear Equinix Customer,
Equinix Engineer noticed a device restart event on one of their network equipments.
Equinix Engineers are currently investigating the issue. We will provide more details shortly.

Incident Number: INC0079699[Metro Connect - IL]

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