Outage in Equinix

Network Component Issue (Metro Connect, Equinix Fabric, Internet Exchange)

Resolved Major
March 30, 2025 - Started 3 months ago - Lasted 17 minutes
Official incident page

Outage Details

One of the Linecards of Metro Connect device has failed at 15:05:27 hrs UTC on 30-Mar-2025. Equinix engineers are investigating the issue. Unprotected and Protected Metro Connect (MC) circuits experience service interruption while no impact to Dual Diverse (MC) due to redundancy. Equinix engineers are working to resolve the issue. There is service impact to Equinix Fabric port and virtual connections (VC) without redundancy. Equinix engineers are investigating the issue.
Incident Number: INC0080095
[Metro Connect - LA,Equinix Fabric - LA,Internet Exchange - LA]
Components affected
Equinix LA - Los Angeles Equinix LA - Los Angeles Equinix LA - Los Angeles
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 03/30/2025 08:39PM

One of the Linecards of Metro Connect device has failed at 15:05:27 hrs UTC on 30-Mar-2025.

Equinix engineers are investigating the issue.

Unprotected and Protected Metro Connect (MC) circuits experience service interruption while no impact to Dual Diverse (MC) due to redundancy. Equinix engineers are working to resolve the issue.

There is service impact to Equinix Fabric port and virtual connections (VC) without redundancy.
Equinix engineers are investigating the issue.


Incident Number: INC0080095[Metro Connect - LA,Equinix Fabric - LA,Internet Exchange - LA]

IDENTIFIED 3 months ago - at 03/30/2025 08:24PM

One of the Linecards of Metro Connect device has failed at 15:05:27 hrs UTC on 30-Mar-2025.

Equinix engineers are investigating the issue.

Unprotected and Protected Metro Connect (MC) circuits experience service interruption while no impact to Dual Diverse (MC) due to redundancy. Equinix engineers are working to resolve the issue.

There is service impact to Equinix Fabric port and virtual connections (VC) without redundancy.
Equinix engineers are investigating the issue.


Incident Number: INC0080095[Metro Connect - LA,Equinix Fabric - LA,Internet Exchange - LA]

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