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Outage in Evolve IP

Webex mobile issues

Resolved Minor
June 03, 2026 - Started 16 days ago - Lasted about 15 hours
Official incident page

Incident Report

We are currently investigating an issue with webex for mobile calls not working. We are investigating with the vendor to resolve this issue as soon as possible. We apologise for any inconvenience this may cause
Components affected
Evolve IP Push Notifications

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Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 06/04/2026 06:42AM

Restoration of all services have been completed and returned to normal.

IDENTIFIED 16 days ago - at 06/03/2026 04:18PM

The vendor has reported the engineering teams are continuing to work diligently to resolve the ongoing issue affecting the Webex services environment.

We will provide a further update as the services come back to full restoration.

IDENTIFIED 16 days ago - at 06/03/2026 03:56PM

This is related to a Cisco issue impacting Webex services hosted in the US region.
We are currently observing positive signs of recovery across our Webex service.
We will continue to investigate with the vendor to stabilize the service as soon as possible.

Apologies for the incovenience this may cause

INVESTIGATING 16 days ago - at 06/03/2026 03:34PM

We are currently investigating an issue with webex for mobile calls not working.
We are investigating with the vendor to resolve this issue as soon as possible.
We apologise for any inconvenience this may cause

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