Outage in Exact System

Exact Online - Error when sending emails to the digital postbox (NL/BE)

Resolved Minor
May 02, 2024 - Started 7 months ago - Lasted about 1 hour
Official incident page

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Outage Details

When sending emails to the digital postbox, you may receive an error that your email could not be delivered. As soon as an update will become available we will inform you through this page. Our apologies for the inconvenience.
Components affected
Exact System Mijn [Kantoor] Exact System Productie Exact System Accountancy Exact System Productie Exact System Mijn[Kantoor] Exact System Uren & Facturen Exact System Accountancy Exact System Handel Exact System Boekhouden Exact System Boekhouden Exact System Uren & Facturen Exact System Digitale Brievenbus Exact System Project Management Exact System Handel
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/02/2024 08:49AM

This issue has been resolved and mails that are being sent are coming in again. If the mails that you have previously sent are not received within 60 minutes, please send them again. Before resending we do advise you to check Activities > Digital Postbox to see of your mails have been processed. Our apologies for the inconvenience

INVESTIGATING 7 months ago - at 05/02/2024 07:29AM

When sending emails to the digital postbox, you may receive an error that your email could not be delivered. As soon as an update will become available we will inform you through this page. Our apologies for the inconvenience.

Latest Exact System outages

All Products - Support not reachable through phone (Global) - about 20 hours ago
Exact Online – Item search gives no results (NL Premium) - 2 days ago
Exact Bouw - Performance issues in Exact Bouw (NL/BE) - 3 days ago
Exact Proquro - Invoices that go to the inbox are not received. - 4 days ago
Exact Online - Uploaded scans remain 'in progress' longer than expected (BE) - 4 days ago

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