Outage in Exact System

Time entry screen cannot be saved or submitted when cost entry is hidden

Resolved Minor
May 06, 2024 - Started 7 months ago - Lasted 1 day
Official incident page

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Outage Details

You may experience an issue where the [Yes], [No] and [Save] buttons are unresponsive in your time entry screen. Please be advised that this can be prevented by enabling cost entry. This can be done by navigating to [Tools icon - Customize] We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/07/2024 09:14AM

This issue has been resolved and you can save or submit time entries again. If you have enabled cost entry to solve the issue, you can disable this again through [Tools icon - Customize]. Our apologies for the inconvenience.

IDENTIFIED 7 months ago - at 05/06/2024 02:43PM

The issue has been identified and a fix is being implemented. This page will be updated as soon as an update is available.

INVESTIGATING 7 months ago - at 05/06/2024 08:27AM

You may experience an issue where the [Yes], [No] and [Save] buttons are unresponsive in your time entry screen. Please be advised that this can be prevented by enabling cost entry. This can be done by navigating to [Tools icon - Customize] We are currently investigating this issue.

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