Outage in ExamSoft

ExamSoft Legacy Portal Unavailable

Resolved Major
July 19, 2024 - Started 8 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently experiencing an issue with ExamSoft Legacy Portal. At this time the Portal and Examplify uploads/downloads for the Legacy Portal are unavailable. We are investigating the cause of the issue and will restore service as soon as possible and apologize for any inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 07/19/2024 09:34AM

This incident has been resolved.

MONITORING 8 months ago - at 07/19/2024 09:08AM

Service is restored in US and APAC. Continuing validation and monitoring.

IDENTIFIED 8 months ago - at 07/19/2024 07:38AM

Service to customers hosted in the US Legacy Portal has been restored. Effort to restore service in APAC is underway.

IDENTIFIED 8 months ago - at 07/19/2024 07:10AM

The issue has been identified and a fix is being implemented. Service should be restored shortly.

INVESTIGATING 8 months ago - at 07/19/2024 06:19AM

We are currently experiencing an issue with ExamSoft Legacy Portal. At this time the Portal and Examplify uploads/downloads for the Legacy Portal are unavailable. We are investigating the cause of the issue and will restore service as soon as possible and apologize for any inconvenience.

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