Outage in ExamSoft

Legacy portal Email and Exam password issues

Resolved Minor
September 29, 2025 - Started 2 days ago - Lasted about 17 hours
Official incident page

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Outage Details

We are currently investigating Legacy portal users not being able to log in or receive the emails for a password reset in a timely manner. The emails are currently delayed. We are also looking into the Exam passwords issue.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 09/30/2025 01:23PM

This incident has been resolved.

INVESTIGATING 2 days ago - at 09/29/2025 08:33PM

We are currently investigating Legacy portal users not being able to log in or receive the emails for a password reset in a timely manner. The emails are currently delayed.

We are also looking into the Exam passwords issue.

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