Outage in ExamSoft

Minor delay in the uploads being displayed in the Admin Portal for Legacy portal.

Resolved Minor

October 03, 2025 - Started 4 months ago - Lasted about 1 hour
Official incident page

Incident Report

At this time, we have confirmed that uploads are delayed in processing. Please note that if your students received the green screen in Examplify, their upload was successfully received. It may take up to 30-45 minutes for the upload to be visible within the ExamSoft Legacy portal and is continuing to improve.

Components affected

ExamSoft Legacy Portal (examsoft.com/institutionid)

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 10/03/2025 05:12PM

All uploads are processing at a normal speed at this time. If you continue to have issues uploading, please contact our support team.

INVESTIGATING 4 months ago - at 10/03/2025 04:09PM

Latest ExamSoft outages

Legacy Login & Examplify Upload Issues - about 1 month ago

Upload Issue Examplify - about 1 month ago

Legacy Gateway & Upload errors Examplify - about 2 months ago

Legacy Loading and Delay Issues - about 2 months ago

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