Outage in Exclaimer
Signature Designer not accessible, redirecting to Home
Resolved MinorIncident Report
Summary AI Generated
The Exclaimer Signature Designer was inaccessible for approximately 3.6 hours, preventing some customers from editing signature templates and redirecting them to the Home page. Mail flow and signature delivery were unaffected throughout the incident. Engineers resolved the issue and confirmed the service returned to full health.
Engineers are aware of an issue affecting the Signature Designer, which is preventing some customers from editing signature templates. There is no impact to mail flow or signature delivery at this time. We are investigating and will provide a further update within 60 minutes.
Components affected
Exclaimer Cloud UI Exclaimer Cloud UI Exclaimer Cloud UI Exclaimer Cloud UI Exclaimer Cloud UI Exclaimer Cloud UITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 08/20/2026 04:08PM
Engineers have confirmed that the previous service alert has been resolved.
The service is now back to full health and is working as normal.
Thank you for your patience.
MONITORING
13 days ago - at 08/20/2026 12:59PM
Exclaimer engineers have resolved the issue, and customers should no longer experience any issues when using the Signature Designer.
We are now monitoring for any further issues.
INVESTIGATING
13 days ago - at 08/20/2026 12:34PM
Engineers are aware of an issue affecting the Signature Designer, which is preventing some customers from editing signature templates. There is no impact to mail flow or signature delivery at this time. We are investigating and will provide a further update within 60 minutes.
Latest Exclaimer outages
Messages from Exclaimer Support not being received - 6 days ago
Exclaimer Cloud pages not loading as expected - 16 days ago
Imprint failures in US1 datacenter - 29 days ago
Potential Mail Delays in US - about 1 month ago
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