Outage in Expel

Workbench Availability

Resolved Major
July 25, 2024 - Started 5 months ago - Lasted about 3 hours
Official incident page

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Outage Details

At 2 PM EDT, we began experiencing a problem with our Workbench application that is preventing the Expel SOC from logging into security devices and running investigative actions. We will provide an update by 3 pm EDT.
Components affected
Expel Investigative actions
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/25/2024 09:04PM

The incident has been resolved, and all systems are once again fully available. No customer data was lost.

MONITORING 5 months ago - at 07/25/2024 07:01PM

We have taken action to resolve the issue and are seeing signs of full recovery. We are monitoring the health of the Workbench application and will resolve this if there are no outstanding issues. Please let us know if you are experiencing any problems.

INVESTIGATING 5 months ago - at 07/25/2024 06:33PM

At 2 PM EDT, we began experiencing a problem with our Workbench application that is preventing the Expel SOC from logging into security devices and running investigative actions. We will provide an update by 3 pm EDT.

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