Outage in Expel

Workbench Availability

Resolved Major
March 11, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

At 12:40pm EDT, we began experiencing a problem with workbench that is preventing users from logging in. We will provide an update by 1:30pm EDT.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/11/2025 05:34PM

This incident has been resolved.

MONITORING about 2 months ago - at 03/11/2025 05:14PM

We have rolled back the code change the caused the issue, and we believe we have resolved the login outage. We will continue monitoring login availability, and will update again or resolve the incident by 2:00pm EDT.

IDENTIFIED about 2 months ago - at 03/11/2025 05:10PM

We have identified an issue with a recent rollout of code that we believe to be the cause of the outage, and are currently rolling back to the previous known-good version. Please expect another update by 1:30pm EDT.

INVESTIGATING about 2 months ago - at 03/11/2025 04:53PM

At 12:40pm EDT, we began experiencing a problem with workbench that is preventing users from logging in. We will provide an update by 1:30pm EDT.

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