Outage in Expel

Expel Office 365 Phishing button

Minor
March 17, 2025 - Started 3 months ago
Official incident page

Need to monitor Expel outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Expel, and never miss an outage again.
Start Free Trial

Outage Details

Microsoft is rolling out deprecation of legacy Exchange tokens that may prevent your users from being able to report emails using the Expel custom Office 365 Phishing button. Expel is working on development and testing of an updated Expel O365/M365 Phishing button for web and desktop applications that will work with the NAA authentication scheme. Until Expel is able to deploy the newly developed Phishing button, you should follow the instructions from Microsoft (https://learn.microsoft.com/en-us/office/dev/add-ins/outlook/turn-exchange-tokens-on-off) to enable legacy tokens for your tenant. It can take up to 24 hours for this change to take effect. Contact support if you need assistance with this process.
Components affected
Expel Phishing submissions
Latest Updates ( sorted recent to last )
IDENTIFIED 3 months ago - at 03/17/2025 02:03PM

Microsoft is rolling out deprecation of legacy Exchange tokens that may prevent your users from being able to report emails using the Expel custom Office 365 Phishing button.

Expel is working on development and testing of an updated Expel O365/M365 Phishing button for web and desktop applications that will work with the NAA authentication scheme.

Until Expel is able to deploy the newly developed Phishing button, you should follow the instructions from Microsoft (https://learn.microsoft.com/en-us/office/dev/add-ins/outlook/turn-exchange-tokens-on-off) to enable legacy tokens for your tenant. It can take up to 24 hours for this change to take effect.

Contact support if you need assistance with this process.

All Third-Party Status Pages in One Dashboard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook