Outage in Expel
Service Update: Orca Security Integration
Resolved MajorIncident Report
Summary AI Generated
Expel experienced a major service incident during an API connection upgrade with Orca Security that impacted the delivery of alerts to Workbench. The alert ingestion system was affected for approximately 156 days while teams worked to ensure consistent and complete delivery of alert data. The incident was resolved on April 17, 2026.
We’re upgrading our API connection and that may impact delivery of some alerts to Workbench.
We are actively investigating and collaborating on a solution to ensure the consistent and complete delivery of all alert data.
Please reach out to Orca if you’d like additional information.
Thank you for your patience and understanding as we work through this.
Components affected
Expel Alert ingestionTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 04/17/2026 01:52PM
This incident has been resolved.
IDENTIFIED
6 months ago - at 11/12/2025 03:28PM
We’re upgrading our API connection and that may impact delivery of some alerts to Workbench.
We are actively investigating and collaborating on a solution to ensure the consistent and complete delivery of all alert data.
Please reach out to Orca if you’d like additional information.
Thank you for your patience and understanding as we work through this.
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